Privacy Policy

Last updated: July 14, 2026

Alphagnito Technologies Private Limited ("Alphagnito", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through www.alphagnito.com (the "Website"), how we use and protect it, how long we keep it, and the choices and rights available to you. By using the Website, you agree to the practices described in this policy.

1. Information You Provide to Us

When you submit our contact form, start a live chat, or reach us by email or phone, we collect the details you choose to share — typically your name, business email address, mobile number, subject, and message, along with any information you include about your project or organization. We use this information only to respond to your enquiry, prepare proposals you request, and manage our business relationship with you. Providing this information is voluntary; however, without it we may not be able to respond to your request.

2. Information Collected Automatically

When you browse the Website, certain information is collected automatically by the analytics and marketing tools we use:

  • Google Analytics and Google Tag Manager — help us understand how visitors use the site: pages visited, time on page, approximate location (city level), device and browser type, and how you arrived at our site.
  • Meta Pixel — helps us measure the effectiveness of our advertising on Meta platforms such as Facebook and Instagram.
  • Tawk.to — powers the live chat widget and processes the messages you send through it.

These services set cookies or similar identifiers in your browser and process usage data on our behalf under their own privacy policies. We do not use this data to personally identify you.

3. Cookies and Your Choices

Cookies are small text files stored in your browser. The Website uses analytics and advertising cookies set by the services named above. You can control or delete cookies at any time through your browser settings, use your browser's private or incognito mode, or install the Google Analytics opt-out browser add-on. The Website remains fully usable with cookies disabled.

4. How We Use Information

  • To respond to enquiries and provide requested services
  • To prepare proposals, quotations, and agreements
  • To operate, analyze, secure, and improve our Website
  • To measure the performance of our marketing campaigns
  • To communicate service updates relevant to an ongoing engagement
  • To meet legal, tax, and accounting obligations

We do not sell, rent, or trade your personal information to any third party, and we do not use it for automated decision-making that produces legal effects concerning you.

5. Sharing of Information

We share personal information only in these situations:

  • With the service providers named in this policy, strictly to operate the Website and our communications;
  • When required by law, regulation, court order, or a lawful request from a public authority;
  • In connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information.

6. Data Retention

We retain enquiry details for as long as needed to handle your request and for a reasonable period afterwards for business records — typically no longer than three years unless an active engagement, a legal obligation, or an unresolved matter requires otherwise. Analytics data is retained according to the settings of the respective service (for Google Analytics, currently up to 14 months).

7. Data Security

The Website is served over HTTPS, and enquiry data is transmitted to us in encrypted form. Access to personal information within Alphagnito is limited to team members who need it to respond to you. While no method of transmission or storage is completely secure, we take reasonable technical and organizational measures appropriate to the nature of the data we handle.

8. Your Rights

Subject to applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may:

  • Ask what personal information we hold about you
  • Request correction of inaccurate or incomplete details
  • Request deletion of your personal information
  • Withdraw consent you have previously given
  • Raise a grievance about how your data has been handled

To exercise any of these rights, write to contact@alphagnito.com. We will respond within a reasonable period, and in any case within the timelines required by applicable law.

9. Third-Party Links

The Website contains links to external sites, including our social media profiles on LinkedIn, Instagram, Facebook, X, and Threads. We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

10. Children's Privacy

Our Website and services are directed at businesses and are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

11. Where Your Data Is Processed

Alphagnito operates from India. The third-party services we use (Google, Meta, Tawk.to) may process usage data on servers located outside India under their own compliance frameworks.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision, and material changes will be highlighted on this page. Continued use of the Website after changes take effect constitutes acceptance of the revised policy.

13. Contact and Grievances

Alphagnito Technologies Private Limited
5/517, Thiruvalluvar Street, Anna Nagar,
Madurai, Tamil Nadu 625020, India
Email: contact@alphagnito.com · Phone: +91 63697 36093

If you have a concern about how your personal information has been handled, please write to us with the subject line "Privacy Grievance" and we will acknowledge and address it promptly.